Booking your appointment
Please note that there will be a $30 deposit taken at the time of booking an appointment. If for any reason you cannot pay the deposit, please telephone the clinic on 1300 668 842 or email firstname.lastname@example.org.
Cancellation/No Show Policy for Appointment
We understand that there are times when you must miss an appointment due to emergencies or unforeseeable circumstances. However, if you simply fail to show up for an appointment, or cancel within 24hrs, your deposit will be kept as a cancellation fee.
How To Cancel Your Appointment
If it is necessary to cancel your scheduled appointment, we require you to call or email at least 24 hours in advance in order to make the appointment available to other patients.
To cancel an appointment, please call 1300 668 842 (please leave a message if phone is unattended) or email email@example.com. If you simply need to reschedule, the deposit will be allocated to your next appointment.
If you cancel within the specified time but do not wish to reschedule, your deposit will be returned to you.